This blog is designed to help and support all Support Workers or Auxiliary Nurses who are currently working or willing to work in supported housing, NHS, or in the community. It is the place where you can share your knowledges, opinions, interests and dilemmas. You can also discuss any query about your career or any dilemmas or problems related to your career life or any question about your NVQ or QCF qualifications.
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Tuesday, 4 November 2014
Wednesday, 15 October 2014
Tuesday, 19 August 2014
a) Why it is important for a social care worker to seek feedback on performance. b) The different ways that people may react to receiving constructive feedback. c) Why it is important for a social care worker to use the feedback to improve their practice.
You arrange a mentor meeting to
feedback to the social care worker. You have comments to make which include
both praise and constructive criticism.
Write notes to prepare for your meeting. In your notes, explain :
- Why it is important for a social care worker to seek feedback on performance.
- The different ways that people may react to receiving constructive feedback.
- Why it is important for a social care worker to use the feedback to improve their practice
Ans.
Meeting Date : 01/12/2014 Time : 14:30
Meeting Place : Room No. # 4
Everyone
expects inspiration and progression within their service provision. And it is
only possible when they obtain comments or feedback from service users, their
families, colleagues, manager and all other professionals. Social workers are
constantly required to give feedback, both to colleagues and to service users
and also seek from colleagues and service users and their families. One way of
approaching this is to reflect on your own experiences of getting feedback, and
what makes it possible to ‘hear’ or not.
Why it is important to obtain feedback?
I understand
you all work hard and provide a good service. But how you will know that your
hard work and dedication is meeting people’s expectation following organisation’s policies and
procedures. The only way you can be aware of quality of your work by obtaining
feedback from others. List of the importance of obtaining feedback are as
follows:
- People want their work to be appreciated
- People need encouragement and want to be praised for the good job what they have done.
- Feedback helps to identify learning and development needs.
- It is necessary for professional development.
- Without feedback, it is impossible for people to learn how to be more effective in their jobs
- Positive, non-judgmental feedback is both instructive and empowering.
Feedback comes from other people in many different
forms, both verbal and non-verbal. We receive feedback from others about our
behaviour, our skills, our values, the way we relate to others, and about our
very identity. For this reason, feedback is central to the process of
reflection.
Constructive
feedback is essential to improve and increase the effectiveness of the service.
It helps social care worker to adhere in learning and developing new skills.
How people can react on constructive feedback or criticism :
How people can react on constructive feedback or criticism :
React :
- People may react defensively.
- They may counterattack.
- They may flee or become emotional.
- They may reluctantly accept the reprimand and promise to improve.
- They may try to blame others.
- They may strive to change the subject.
Why it is important for a social care worker to use the feedback to
improve their practice?
Feedback is the other way you can
be aware of your strengths, skills and learning and development needs in your
service provision. You can use feedback to identify your learning and
development needs to improve your practice and receive appreciation for your
service. Without feedback you will remain unaware of the practice which is not meeting requirements or expectation. If feedback doesn’t meet your expectation then you should work on
areas to improve your practice and adhere to learning and development you
require to be more skilled and professional and provide service according to.
Blogger Foisal Talukdar explains term ‘feedback’ is ‘evaluation of your work,
skills, learning’s and understandings’. You can reflect on your practice but
you cannot evaluate your own work, practice and skills. In economy evaluation
work different way, where a possessor can evaluate his possession only when it
is not possessed by others apart from him alone. Therefore you require obtaining
feedback to evaluate your practice and improve it. It is required by law to
reflect on your practice and adhere to learn and improve it.
Wednesday, 30 July 2014
'Children's economy for public'
Dear Readers,
I have posted a article on my other blog 'Economy for public: How currency value changes? What is Goverment's debt? How can you contribute to your economy?' You may find it very useful to know. Your wisdom should not be limited or should not have any boundary. It should expand and spread. Nothing is little or difficult to learn. Author thinks and scribbles all day to enlighten your intellect. It becomes worthy when you read and share it to enlighten others.
Many Thanks
Foisal Talukdar
I have posted a article on my other blog 'Economy for public: How currency value changes? What is Goverment's debt? How can you contribute to your economy?' You may find it very useful to know. Your wisdom should not be limited or should not have any boundary. It should expand and spread. Nothing is little or difficult to learn. Author thinks and scribbles all day to enlighten your intellect. It becomes worthy when you read and share it to enlighten others.
Many Thanks
Foisal Talukdar
Friday, 23 May 2014
You may be interested
Dear Readers,
You may be interested in reading my new blog about travel and holidays http://bestvisitingspot.blogspot.com.
There are more tips coming about travel and vacations. Please share this to your family and friends if you find it quite useful.
Kind Regards
Foisal Talukdar
You may be interested in reading my new blog about travel and holidays http://bestvisitingspot.blogspot.com.
There are more tips coming about travel and vacations. Please share this to your family and friends if you find it quite useful.
Kind Regards
Foisal Talukdar
Tuesday, 13 May 2014
Identify five different skills or approaches that might help resolve conflict
Conflict
arises among colleagues and others in care sector mostly from different views, method
of workings and personal experiences. Obviously there are plenty of other
reasons like inequality, domination, discrimination and personal interests
(such as conflict for position) can raise conflicts as well. However, conflict
and argument should neither occur in front of service user nor should reflect
on service standard.
- Good attitude and good relationships (Good partnership working): As far as possible, make sure that you treat others calmly and try to build mutual respect. Do your best to be courteous to one-another and remain constructive even under pressure.
- Paying undivided attention to the interests that are being presented: By listening carefully you'll most-likely understand why the person is adopting his or her position.
- Listen first; talk second: To solve a problem effectively you have to understand what person’s view is and where it is coming from before defending your own position.
- Keep people and problems separate: Remember you are in conflict to an issue not to a person. By separating the problem from the person, real issues can be debated without damaging working relationships.
- Compromising Attitude: Compromising helps to find a solution that will at least partially satisfy everyone. Everyone is expected to give up something and the compromiser him- or she also expects to relinquish something.
Moral Note: Remember, the
people you are serving are someone’s parents, grandparents and above all our
people. Reflect and imagine yourself in the same situation after 30-50 years
and should you expect the same you are doing now. Because, it is said that what
goes around comes around. And I have found a true relativity to the Newton’s
third rule is ‘Every action has equal or opposite reaction.’ Do not do anything
that you would not expect when you will be like them.
Monday, 7 April 2014
Identify one report on serious failure to protect individual from abuse. Describe the unsafe practice in review.
Mr. X is physically frail and immobile who lives in a care
home. Due to lack of his mobility and other age related issues, Mr. X supposed
to assist by two professional carers for personal care and mobility using
equipment. One of the carer found nobody in his unit to assist him in one of
the afternoon and tried himself to assist Mr. X to the lavatory as Mr. X told
him it is an emergency and he needed to access the lavatory without delay.
While carer was helping Mr. X on his own to the lavatory, Mr. X fell of the
sling and broke his hip. In daily care records it is found that carer very
often assist him on his own.
Review: Although care
plan clearly stated that two carers should assist Mr. X according to risk
assessment but carer has been failure to follow rules and procedure. Physical
abuse has occurred in this incident. Also this physical abuse can lead Mr. X to
psychological abuse through trauma (afraid of being moved). As an employee, he
should not only to comply with rules and procedure and follow the care plan but
also has responsibility to inform employer if he notices any hazardous handling
activities in the workplace. Also he should inform manager if he needs
resources which he has been failure to do. Unsafe practices identified in this
incidence has listed below –
Ø
Mr. X is assisted and manhandled by one carer
Ø
Not following rules and procedures by employee
Ø
Supervision has not been carried out properly as
carer has assisted Mr. X previously on his own
Ø
Adequate resources and information has not been
provided by the company or carer was not following any
Ø Adequate human resource has not been provided by
the employer
Ø
Employer has also been failure to maintain safe
working environment.
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