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Friday 10 March 2017

Describe why it is important to adhere to the agreed scope of the job role? Why it is important working agreed ways with your employer?

Agreed ways of working will not only provide me instructions and guidelines but also make me aware of role and responsibilities within my service provision. It is essential to aware of my role and limits as I will have to work within my role and limits.

Why it is vital? : Recognising my role and limits, I will be able to prevent myself and individual from harm and danger. I would also be able to learn my professional boundaries, which mean what I am allowed or not allowed to do within my job role. In other words role and limits can be described as ‘allowed or not allowed’. I should not do anything what is not being agreed with my employer or instructed or within your job role. If I do not follow guidance or adhere to the agreed scope of my job role, and cause harm to any service user, member of public and myself, I may find myself subject to disciplinary procedures which can lead to dismissal or even prosecution (Depending on the seriousness of crime).

What types of information and advice (internal and external) are available in relation to employment responsibilities and rights and where can it be accessed?

Internal Sources:
Contract of Employment: Things are covered in an employment contract are employment conditions, pay, rights, responsibilities, duties, disciplinary action and grievance procedures.
Manager or HR manager: They are able to supply information about pay, holiday entitlements, sick pay, maternity or paternity pay, training or career development opportunities and information securities. I can also raise grievance in times of need.
Company's Employee Manual Handbook: This handbook is full of information and useful contact number for various issues at work.
Access to These Sources: Contract of Employment copy will be issued at the time of signing contract. Manager and HR manager are within the workplace and can meet and seek advice in person or over the phone. Employee handbook will be received before the start of my work, or I can get one from the office, or I can access from company's website.

External Sources: 

ACAS: They aim to improve organizations and working life through better employment relations. They provide with up-to-date information, independent advice and high quality training, and working with employers and employees to solve problems and improve performance.
Access to ACAS: They have got dedicated website where I can send Email to them. I also can contact them over the phone.

Trade Unions: They are organizations which represent employees in discussions about terms and conditions of service,  pay, working hours etc. There are different trade unions for different types of work. An employee has the right to join a trade union but no obligations.
Access to Trade Unions: I have to be member to receive their service. This service is required payment upfront.

Citizens advice bureau: They provide advice to people for the problems they face. The service provides free, independent, confidential, and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Access to Citizen Advice Bureau: They have got office in most of the town. I can pop in any office and make an appointment to see an dedicated adviser. This service is free. I am welcome to make donation if happy with their service.