Internal Sources:
Contract of Employment: Things are covered in an employment contract are employment conditions, pay, rights, responsibilities, duties, disciplinary action and grievance procedures.
Manager or HR manager: They are able to supply information about pay, holiday entitlements, sick pay, maternity or paternity pay, training or career development opportunities and information securities. I can also raise grievance in times of need.
Company's Employee Manual Handbook: This handbook is full of information and useful contact number for various issues at work.
Access to These Sources: Contract of Employment copy will be issued at the time of signing contract. Manager and HR manager are within the workplace and can meet and seek advice in person or over the phone. Employee handbook will be received before the start of my work, or I can get one from the office, or I can access from company's website.
External Sources:
ACAS: They aim to improve organizations and working life through better employment relations. They provide with up-to-date information, independent advice and high quality training, and working with employers and employees to solve problems and improve performance.
Access to ACAS: They have got dedicated website where I can send Email to them. I also can contact them over the phone.
Trade Unions: They are organizations which represent employees in discussions about terms and conditions of service, pay, working hours etc. There are different trade unions for different types of work. An employee has the right to join a trade union but no obligations.
Access to Trade Unions: I have to be member to receive their service. This service is required payment upfront.
Citizens advice bureau: They provide advice to people for the problems they face. The service provides free, independent, confidential, and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Access to Citizen Advice Bureau: They have got office in most of the town. I can pop in any office and make an appointment to see an dedicated adviser. This service is free. I am welcome to make donation if happy with their service.
