Breaching confidentiality in day to day communication is often occurred unintentionally
or by neglect. And people who breaches purposely sometimes not just only expose
the actual fact but also expose with added sugar and flavour of their own evil
opinion, hatred and envy. Breaching confidentiality is a crime. Therefore you
should be strict and follow company’s procedure when handling confidential
matters. The following way you can maintain confidentiality in day to day
communication:
- Must not disclose confidential information to anyone other than the responsible person need to know and right to know according to company’s policy.
- If you are sending information in E-mail you must check that sending mail using server is encrypted.
- Validate name, contact information, fax, email before exchanging any confidential information.
- Keep confidential information locked in cabinet or room.
- If you store confidential information in the computer, it must be password protected.
- Please shred any unwanted confidential information you have printed or written on paper.
- Care plan and daily care log must be stored in locked cabinet.
- Any complaint, misconduct and your opinion must not be written in daily care log.
- Please, do not use ‘chatting’ ‘gaming’ apps or software on the computer you have stored confidential information.
- Do not bring any confidential fact on your daily gossip and chit chat.
- Be respectful to other’s privacy
- Report immediately if you notice any non-compliances in handling confidential information.