Friday, 17 February 2012

Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioner?

Effective communication is important as it helps to pass clear, concise, informative and accurate information in order to decrease and eliminate the possibility of mistakes and risks to the people I am working with.
Let alone, a carer did not pass the information of broken hoist and faulty sling. And later on another carer made an accident using it. It will create distrust and unfair relationship between team members for the lack of effective communication.
Another way, a service user informed a carer about something in secret and request him to keep that secret. And carer exposed it to everyone. It will create disbelieve and break the relationship between service user and that carer.

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