Following best practice within your role
The only way you can influence the quality of service following
best practices, agreed ways of working (policies of procedures) and maintaining
health and safety. The quality of service will be improved if you follow best
practices, policies and procedures and work according to health and safety
rules. You will apply practices into your service provision only what and the
way you have been agreed, taught or trained following health and safety and
company’s policies and procedures. You may also bring some practices from other
places or discover your own practices using your best judgement during the span
of your role. But you must have to inform and justify from Manager or
accredited person before you apply it.
Example: Suppose, you have noticed a
resident has been manhandled by a carer while trying to assist with mobility.
The best practice is for you to record and report to the manager
immediately which can resolve issue quickly and help to improve services by
eliminating causes. But if you do not do so and incident reoccurs again another
day in front of a visitor then the bad quality of service in your care home may
spread in public.
So, it depends all in your action, practices, knowledge, skills
and impartial judgement what can influence the quality of service you are
providing.
Following best practices or working accordance with, services or
quality of life not only may be improved but also your skills and position may
be improved.
---------------------- Md Foisal Miah Talukdar
